Terms and Conditions

Terms and Conditions

PRIVACY POLICY

Forge Packaging
A trading name of QTP Limited
Last updated: 20/02/2026

1. WHO WE ARE

This Privacy Policy explains how Forge Packaging, a trading name of QTP Limited, incorporated in the Isle of Man (“Company”, “we”, “us”, or “our”), collects, uses, and protects your personal data when you use our website www.forgepackaging.com (“Website”) or interact with us.

QTP Limited is the data controller responsible for your personal data.

If you have any questions, you may contact us at:

Email: info@www.mot.reignwebdesign.co.za
Address: QTP Limited, Bridge Road, Douglas, Isle of Man, IM1 5AG

2. PERSONAL DATA WE COLLECT

We may collect and process the following personal data:

  • Name
    • Company name
    • Email address
    • Telephone number
    • Billing address
    • Delivery address
    • IP address
    • Website usage data
    • Order information
    • Communication records

We only collect personal data necessary for legitimate business purposes.

3. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

3.1 To respond to enquiries and quote requests

Legal basis: Legitimate interest (GDPR Article 6(1)(f))

3.2 To process and fulfil orders

Legal basis: Contract performance (GDPR Article 6(1)(b))

3.3 To communicate with you regarding orders or services

Legal basis: Contract performance and legitimate interest

3.4 To improve our Website and services

Legal basis: Legitimate interest

3.5 To comply with legal and regulatory obligations

Legal basis: Legal obligation (GDPR Article 6(1)(c))

3.6 To send service-related communications

Legal basis: Legitimate interest

We do not sell your personal data.

4. SHARING YOUR PERSONAL DATA

We may share your personal data with:

  • Manufacturers
    • Shipping and logistics providers
    • IT service providers
    • Payment processors
    • Professional advisers
    • Regulatory authorities where required by law

All third parties are required to protect your data.

We do not sell your personal data to third parties.

5. INTERNATIONAL DATA TRANSFERS

As we operate globally, your data may be transferred outside your country, including outside the UK or EEA.

Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

6. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers
    • Access controls
    • Encryption where appropriate
    • Restricted staff access
7. DATA RETENTION

We retain personal data only as long as necessary, including:

  • Order records: up to 7 years (legal and tax requirements)
    • Enquiry data: up to 24 months
    • Customer account data: until account closure or inactivity

We may retain data longer where legally required.

8. YOUR RIGHTS

Under GDPR, you have the right to:

  • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Restrict processing
    • Object to processing
    • Request transfer of your data

To exercise your rights, contact us at info@www.mot.reignwebdesign.co.za

We will respond within one month.

You also have the right to lodge a complaint with your local data protection authority.

9. COOKIES

Our Website may use cookies to improve functionality and user experience.

You may control cookies through your browser settings.

10. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. The latest version will always be published on this page.

12. CONTACT

If you have any questions regarding this Privacy Policy, please contact:

Forge Packaging
A trading name of QTP Limited
Email: info@www.mot.reignwebdesign.co.za
Address: QTP Limited Bridge Road, Isle of Man, Douglas, IM1 5AG

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